Privacy Policy

1. Introduction

Lint Group (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website at lintgroup.com, interact with our services, or submit information through any of our online forms, including lead generation forms on platforms such as LinkedIn.

Please read this policy carefully. By using our website or submitting your information to us, you confirm that you have read and understood this policy.

2. Who We Are (Data Controller)

Lint Group is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Lint Group
Website: https://lintgroup.com
Email: Ilford@lintgroup.com
Address: Gabrielle House, 332-336 Perth Road, Ilford, IG2 6FF

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Identity & Contact Data

• Full name
• Job title
• Company or organisation name
• Email address
• Phone number
• Postal or business address

3.2 Professional & Business Data

• Industry sector
• Company size
• Business needs or requirements you share with us

3.3 Technical & Usage Data

• IP address
• Browser type and version
• Device type and operating system
• Pages visited on our website
• Time and date of visits
• Referring URLs and traffic sources
• Cookie identifiers (see our Cookie Policy for full details)

3.4 Communications Data

• Records of correspondence with us by email, phone, or contact forms
• Responses to surveys or feedback requests

4. How We Collect Your Personal Data

We collect personal data through the following methods:

• Directly from you when you complete a contact or enquiry form on our website
• Through LinkedIn Lead Gen Forms when you respond to one of our campaigns
• When you email, call, or otherwise communicate with us
• Automatically via cookies and tracking technologies when you visit our website
• From third-party sources such as LinkedIn, where you have given that platform permission to share your data

5. How We Use Your Personal Data

We use your personal data for the following purposes:

5.1 To Respond to Enquiries and Provide Services

To respond to your enquiries, follow up on leads, provide quotes or proposals, and deliver services you have requested from us. Lawful basis: Legitimate interests / Performance of a contract.

5.2 Marketing and Business Development

To send you relevant marketing communications about our services where you have provided consent or where we have a legitimate business interest. You may opt out of marketing at any time. Lawful basis: Consent / Legitimate interests.

5.3 Website Improvement and Analytics

To understand how visitors use our website, monitor performance, and improve our content and user experience. Lawful basis: Legitimate interests.

5.4 Legal and Compliance Obligations

To comply with applicable laws, regulations, and legal obligations, including responding to lawful requests from authorities. Lawful basis: Legal obligation.

6. Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we rely on the following lawful bases to process your personal data:

• Consent – where you have clearly opted in to receive communications or agreed to data collection
• Legitimate Interests – where processing is necessary for our genuine business interests, provided these are not overridden by your rights
• Performance of a Contract – where processing is necessary to deliver services you have requested
• Legal Obligation – where we are required to process your data to comply with the law

6. Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we rely on the following lawful bases to process your personal data:

• Consent – where you have clearly opted in to receive communications or agreed to data collection
• Legitimate Interests – where processing is necessary for our genuine business interests, provided these are not overridden by your rights
• Performance of a Contract – where processing is necessary to deliver services you have requested
• Legal Obligation – where we are required to process your data to comply with the law

8. How Long We Keep Your Data

We will only retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

• Enquiry and lead data: up to 2 years from last contact, unless a business relationship develops
• Client data: up to 7 years following the end of the business relationship (for legal and financial compliance)
• Website analytics data: up to 26 months
• Marketing consent records: retained until you withdraw consent

9. Cookie Policy

We use cookies to improve your experience, analyse website traffic, and support marketing activities. For full details on the cookies we use and how to manage them, please visit our Cookie Policy page.

In summary, we use the following types of cookies:

• Essential cookies – required for the website to function and cannot be disabled
• Analytics cookies – Google Analytics, used to understand how visitors use our site and compile traffic reports
• Remarketing cookies – used by Google and LinkedIn to serve relevant ads based on your previous visits
• Social media cookies – set by platforms such as Facebook, Twitter, and LinkedIn when you interact with social features on our site
• Functional cookies – CMS cookies used for administrative sessions

You can control cookies through your browser settings. To opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout. To manage ad preferences, visit aboutads.info/choices or youronlinechoices.com.

10. Your Rights Under UK GDPR

Under UK data protection law, you have the following rights:

• Right of Access – to request a copy of the personal data we hold about you
• Right to Rectification – to request correction of inaccurate or incomplete data
• Right to Erasure – to request deletion of your personal data in certain circumstances
• Right to Restrict Processing – to request that we limit how we use your data
• Right to Data Portability – to receive your data in a structured, machine-readable format
• Right to Object – to object to processing based on legitimate interests, including direct marketing
• Rights Related to Automated Decision-Making – not to be subject to solely automated decisions that significantly affect you
• Right to Withdraw Consent – where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at Ilford@lintgroup.com. We will respond within one month of receiving your request. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

11. Data Security

We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or disclosure. These include:

• Secure HTTPS encryption on our website
• Access controls and authentication for systems handling personal data
• Regular review of our data handling and security practices
• Contractual obligations on third-party processors to maintain appropriate security

While we take all reasonable steps to protect your data, no transmission over the internet is entirely secure. If you suspect any misuse or unauthorised access to your data, please contact us immediately.

12. International Data Transfers

Some of our third-party service providers may operate outside the United Kingdom. Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as UK adequacy decisions or Standard Contractual Clauses (SCCs), to ensure your data is protected to the same standard as required under UK GDPR.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any site you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our use of your personal data, please contact us:

Lint Group
Website: https://lintgroup.com
Email: Ilford@lintgroup.com
Address: Gabrielle House, 332-336 Perth Road, Ilford, IG2 6FF

You also have the right to complain to the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk | Helpline: 0303 123 1113

Lint Group | lintgroup.com | Last updated: 10 April 2026